[RTC List] Unstable Suddenlink service?

[Pam Olson]

Hello All,

Since alternatives to SuddenLink are being discussed here,  Humboldt
Internet can provide DSL to anywhere AT&T is able to offer it in Humboldt
County.  This is the 12th year here in Humboldt that we've been able to
help a few thousand people enjoy the Internet.

Have a wonderful Spring!

Best wishes....all of us at Humboldt Internet




> DSL is not available in some of the areas that Suddenlink's cable
> service is (for example here in Dow's Prairie).  I am told AT&T plan to
> extend their DSL service but here (Box 38) the equipment upgrade needed
> is not currently scheduled (or wasn't a few months ago).  So while I
> don't know Pat's location, there are many people in the area who can get
> only cable, in addition of course to the many people in Humboldt County
> who can't get either.
>
> Dave Thewlis
>
> Jim Scott wrote:
>> Begin forwarded message:
>>
>>
>>> From: Jim Scott <jescott3 at gmail.com>
>>> Date: April 7, 2007 9:29:39 PM PDT
>>> To: Pat Bitton <pat_bitton at eurestopartners.com>
>>> Subject: Re: [RTC List] Unstable Suddenlink service?
>>>
>>> Pat,
>>>
>>> You would be well advised to check out the AT&T Yahoo! DSL
>>> offerings. I've had the Pro (3 Mbps) and the Elite (6 Mbps down)
>>> for the last two years and I've found the service to be the most
>>> reliable and non-intrusive of any dialup or broadband service I've
>>> ever had. The only down time I have had was when the fiber links
>>> were cut recently, and even then I was able to use the included
>>> free dialup service during part of those outages to check my e-
>>> mail. My service is residential, but the same packages (as well as
>>> others) are available to businesses, and the prices are very friendly.
>>>
>>> A real bonus with AT&T Yahoo! is the online security package which
>>> is part of the service. I don't pay extra for antivirus, spyware,
>>> etc. software because it's "free" with access and activation built
>>> into my browser. I also find that AT&T Yahoo! DSL e-mail has
>>> excellent spam filters. In addition, it works seamlessly with both
>>> Mac OS 9 and X as well as Windows and Linux.
>>>
>>> Suddenlink (some online twits have called it Sudden Stink) recently
>>> raised my cable basic TV service by 32.6 percent without prior
>>> notice, and just this past week sent me a notice that my account
>>> was in arrears (erroneously) and about to be disconnected, and then
>>> called with an automated message to apologize the next day for
>>> sending me the erroneous notice. I'm not a happy Suddenlink
>>> customer, and that extends to the poor quality of audio on local
>>> stations, as received at my home via cable. You are just the latest
>>> in a growing number of Suddenlink customers whose complaints have
>>> reached my attention.
>>>
>>> I'm not surprised you're having trouble with your cable modem
>>> service. Suddenlink is not a quality operation. Bring back Cox!
>>>
>>> Jim Scott,
>>> The Old Mac Guy in Cutten
>>>
>>> On Apr 7, 2007, at 8:38 PM, Pat Bitton wrote:
>>>
>>>
>>>> Hi all
>>>>
>>>> My Suddenlink cable modem service has been cutting in and out for
>>>> most of the past week. Wondering whether it's something in my
>>>> setup or whether it's a broader issue (so I know whether I need to
>>>> take steps to fix it, since it is disruptive to my business).
>>>>
>>>> Thanks
>>>>
>>>> Pat Bitton
>>>> Partner, Euresto Partners Inc
>>>> Sales & Marketing for Technology Startups
>>>> Phone (707) 268 8968
>>>> Cell (408) 464 0829
>>>> Skype: pat.bitton
>>>> www.eurestopartners.com
>>>>
>>>>
>>
>>
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>>
>>
>
>
> --
> *Dave Thewlis, DCTA Inc.*
> +1 707 840 9391 (voice) · +1 707 498 2238 (mobile)
> http://www.dcta.com · dthewlis at dcta.com <mailto:dthewlis at dcta.com>
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>


-- 
Pam Olson, CEO
Humboldt Internet, Inc.

Phone:  707-825-4638
URL:    http://humboldt1.com