[RTC List] Unstable Suddenlink service?

[David C. Thewlis]

Let's put this another way:  there doesn't seem to be any accountability 
in Suddenlink's telephone help / reporting / problem resolution system 
-- and when you talk to them (if and when you succeed) there doesn't 
seem to be any understanding that there ought to be.

I've been in IT for 40+ years, everything from a user to a manager of a 
major data center, and this is the worst example I have ever encountered 
of customer support.  Based on my own experiences of calling Suddenlink 
support, NOT reports from others.

Dave

Jeremy Stout wrote:
> Has anyone actually spoken with suddenlink regarding thie intermittent
> connection?
>
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>   


-- 
*Dave Thewlis, DCTA Inc.*
+1 707 840 9391 (voice) · +1 707 498 2238 (mobile)
http://www.dcta.com · dthewlis at dcta.com <mailto:dthewlis at dcta.com>
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