[RTC List] Suddenlink Service Outage

[JRT]

Again, my Suddenlink internet SERVICE????? was down.
It was down when I began trying Sunday, 4-15-07 around  AM.
It finally came back on line around 11 AM.
I spent the entire time troubleshooting my setup to no avail.

Now that it is back up, I see all of the continuing emails about the lousy
service, which seems to be getting worse.
I live on Humboldt Hill, and from the various emails, it seems that the
outage was widespread!

It is clear that there are serious problems with Suddenlink internet
in-capability as well as their customer non-service, despite their beautiful
ads about how RELIABLE??? their service is.
I am willing to join what ever revolution is necessary to call them on their
total lack of service and response.
When I have been able to talk to a human at Suddenlink, I find that I am
talking to TEXAS.

I know that RTC has some pretty influential members.  What can we do?

Regards
James Topping

----- Original Message ----- 
From: <rollinr2 at gmail.com>
To: <list at redwoodtech.org>
Sent: Sunday, April 15, 2007 10:04 AM
Subject: [RTC List] Suddenlink Service Outage


> My internet service has been down for at least 3 hours this morning.  I
cannot get anyone on the phone at either the local or general number for
Suddenlink.  Is it just me or are others having a similar problem.  I'm
sending this from my cell phone.
>
> Thanks,  Rollin
>
> >From Rollin's Treo
>
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