[RTC List] Unstable Sudden link service?

[Winter Faulk]

Use OpenDNS. I have suddenlink but I only use the OpenDNS servers.

208.67.222.222
208.67.220.220

-Winter

P.S. Everyone talks about suddenlink problems sens the switch from COX
as being worse as for my self it has gotten a hole lot better. I live
in Manila and the service was bad when it was under COX control. Sens
suddenlink took over I had one outage and that was do to a storm that
pulled the cable down.

On 4/15/07, Scott Joachim <scott.joachim at gmail.com> wrote:
>
>
>
>
> When talking to  SL customer service, they could not provide even a single
> DNS host address when requested.  I talked to a customer support
> representative and supervisor this morning about 0930 and they told me they
> didn't know the DNS hosts for the Eureka segment(or any segment for that
> matter).  When pressed for any DNS host, SL customer support supervisor
> (Aaron) told me that they did not have any records nor could provide DNS
> host information and did not plan to record them.
>
>
>
> Why keep records of your DNS Servers network?  After all, DHCP makes it
> automatic ;-)
>
>
>
> Absolutely, pitiful…
>
>
>
> Best regards,
>
>
>
> Scott Joachim
>
> C4i Security LLC
>
> o. 707.441.0600
>
> f.  707.441.0800
>
> c.  707.845.5888
>
> scott at c4isecurity.com
>
> www.c4isecurity.com
>
>
>
>
>
>
>
>
>
> From: list-bounces at redwoodtech.org [mailto:list-bounces at redwoodtech.org] On
> Behalf Of Brian
>  Sent: Sunday, April 15, 2007 2:34 PM
>  To: RTC
>
>  Subject: Re: [RTC List] Unstable Sudden link service?
>
>
>
>
> I've had problems with Sudden link as well.  I've noticed that the problem
> usually lies in the DNS Servers.  I've added extra address to my home router
> 208.180.42.68 is Sudden link 206.13.28.12 is sbc and 66.133.189.215 which is
> frontier.  Since I've done that, I've not had my light blinking on my voip
> phone telling me it can't register.
>
>
>
>
> Brian Miller
>
> Technical Coordinator
>
> Mattole Unified School District
>
> (707) 445-2660 ex. 11
>
>
>
>  ________________________________
>
>
> From: list-bounces at redwoodtech.org [mailto:list-bounces at redwoodtech.org] On
> Behalf Of Matt Koglin
>  Sent: Sunday, April 15, 2007 9:32 AM
>  To: list at redwoodtech.org
>  Subject: Re: [RTC List] Unstable Suddenlink service?
>
>
>
> Might as well report this too...
>
>  My Suddenlink HSI was out this morning when I woke up, the 'online' light
> on the modem flashing. I power-cycled the modem and computer with no
> results.
>
>  1) I tried to call the toll free number Suddenlink provides for dealing
> with this. I've called this number before, only to be placed on hold for 30
> minutes. This morning, however, all I've been able to receive is a busy
> signal for the past 30 minutes.
>
>  2) I tried calling the local office. It's Sunday, so I didn't expect
> anybody to be there. But, I pressed '0' and waited. No answer, no voicemail,
> no way for me to leave a message indicating that my service is not working.
>
>  3) Finally (hijacking, appropriately, my neighbor's WiFi signal), I went to
> the Suddenlink web site to send them an email. Of course, they don't just
> provide an email, they force you to input a bunch of nonsense before you can
> submit the form. Then, after writing a short and detailed message describing
> the issue I'm having, I click the submit button and get this error message:
> We are unable to find any match for the zip code you entered. Please try the
> following site for more information: This Is Cable
>
>  Suddenlink, if you're listening, PLEASE HELP! I'm unable to contact you
> regarding my service troubles using any of the lines of communication you
> provide. What then am I supposed to do? Is there anybody from Suddenlink ON
> this list? Can you respond to this thread please?
>
>  -Matt
>
>
> On 4/12/07, Susan B <artglass at blochstudio.com> wrote:
>
>
>
> My cable modem service cuts out frequently. I thought it was my computer
> until I saw all the e-mails on this topic.
>
>
>
>
>
> I was curious if anyone uses any VOIP companies for phone service. I suppose
> it's a problem if cable service cuts out frequently.
>
>
>
>
>
> Susan Bloch
>
>
> Bloch Studio
>
>
> custom glass etching, glass sculpture, glass flowers
>
>
> http://www.blochstudio.com
>
>
> 707-442-2280
>
>
> cell:707-496-5048
>
>
>
> ----- Original Message -----
>
>
> From: Jill Nichols
>
>
> To: Pat Bitton ; list at redwoodtech.org
>
>
> Sent: Thursday, April 12, 2007 9:27 AM
>
>
>
> Subject: Re: [RTC List] Unstable Suddenlink service?
>
>
>
>
>
> We also have been experiencing problems at our home. We have a wireless
> network & haven't had any issues (other than problems in transferring over
> from Cox) but last week my son's service went out & as soon as we corrected
> it, the service to the main computer would go out. We discovered thru trial
> & error that both computers could have internet but only if the cable wasn't
> connected to the TV. Figure that one out!
>
>
>
>  ________________________________
>
>
> From: list-bounces at redwoodtech.org [mailto: list-bounces at redwoodtech.org] On
> Behalf Of Pat Bitton
>  Sent: Saturday, April 07, 2007 8:39 PM
>  To: list at redwoodtech.org
>  Subject: [RTC List] Unstable Suddenlink service?
>
>
>
>
> Hi all
>
>
>
>
>
> My Suddenlink cable modem service has been cutting in and out for most of
> the past week. Wondering whether it's something in my setup or whether it's
> a broader issue (so I know whether I need to take steps to fix it, since it
> is disruptive to my business).
>
>
>
>
>
> Thanks
>
>
>
>
> Pat Bitton
>
> Partner, Euresto Partners Inc
>
> Sales & Marketing for Technology Startups
>
> Phone (707) 268 8968
>
> Cell (408) 464 0829
>
> Skype: pat.bitton
>
> www.eurestopartners.com
>
>
>
>
>
>  ________________________________
>
>
> _______________________________________________
>  List mailing list
>  List at redwoodtech.org
> http://redwoodtech.org/mailman/listinfo/list_redwoodtech.org
>
>
>  _______________________________________________
>  List mailing list
>  List at redwoodtech.org
> http://redwoodtech.org/mailman/listinfo/list_redwoodtech.org
>
>
> _______________________________________________
> List mailing list
> List at redwoodtech.org
> http://redwoodtech.org/mailman/listinfo/list_redwoodtech.org
>
>


-- 
Thank you,

[================]
 Winter Faulk
 nox.freak at gmail.com
[================]