[RTC List] Apple Mail - sbcglobal to ATT-Yahoo secure

[Michael Welch]

Hi Dwight. These file corruptions you are referring to sound like an Apple Mail specific problem, right? Not the first time I have heard complaints about that client. All our Macs run Eudora, and I am glad of it. 

Anyway, I suspect there are system-wide problems with AT&T's new server problems.

Early on, I decided to wait until the last moment to make the servers changeover because things seemed to be working so well, and I did not want to mess with that. But recent AT&T emails have been quite urgent, and my sweetheart's sbcglobal.net address was having occasional problems connecting, so I assumed it was time for both of us because the old servers were likely being phased out. So last weekend I made the changes to both our computers.

But now that I have switched, I am regularly getting both time outs and "cannot connect" errors from the new servers, even though my timeout settings are pretty high (300 seconds). I'd estimate that this is happening to about 25-50% of my mail checks. 

It is really a drag to have this degraded service. Sometimes I suspect that the servers are set to only allow so many mail checks per client IP in a given amount of time. But my telecommute requires that I really stay on top of my email, and I am checking two sbcglobal.net email addresses each time I check mail. So either way, bad server performance or limiting POP checks, this has been frustrating for me.

SSL is nice, but jiminy, AT&T, get your shift together.

Dwight Winegar wrote at 10:46 AM 08/02/2007:
 
>For several months now Yahoo-SBCglobal.net has been telling customers  
>they are switching over to a secure AT&T Yahoo server, and that they  
>will need to change their mail programs.  It looks like in the local  
>area that has finally happened, and that at&t was making the change  
>gradual from one area to another.  Early conversion had resulted in  
>known file corruption for some people, by converting, finding out  
>this switch-over was not yet in effect (locally), then switching  
>their settings back.
>
>A better recommended way of doing this to avoid the corruption  
>problem is to create a "New Account" in the Accounts window of  
>Preferences.  After setting it up then disable it in the "advanced  
>tab." (turning off Enable... and Include...).  Then go back and turn  
>off these same settings in the "old" sbcglobal.net account  
>(unsecured).  Now you are ready to turn on the new AT&T secure  
>account.  Before discarding the old account, one might want to back  
>it up on to a CD or DVD.   Everything, of course, that one has never  
>deleted from the server will still be there once you turn on the new  
>secure account.   If any of this might seem redundant, elementary, or  
>you already know this, it's because I'm sending this BCC to several  
>sources.
>
>- DW


- - - - - - - - - - - -
Michael Welch, volunteer
Redwood Alliance
PO Box 293
Arcata, CA 95518
707-822-7884
mwelch at redwoodalliance.org
www.redwoodalliance.org