[RTC List] Suddenlink woes continue today

[G W Bell]

Suddenlink was absent for 6 hours this morning & the response to my phone 
call to Suddenlink was "there is an outage in your area, but we don't know 
when it will be repaired."  The 6 PM KIEM news report tonight didn't answer 
my questions - the Suddenlink rep on the 6 PM news said a fiber optic cable 
break occurred quite a way upstream from Humboldt.  Does anybody know if SBC 
DSL was affected by the break?  Or was this a Suddenlink-unique break (eg, 
on their own property)?  I have yet to get a straight answer from this 
outfit, and they will not post internet outages on their TV channel 75.  
They seem to prefer that us suckers (customers) sit on the phone waiting for 
a service rep to take our call.  It's an aloof, arrogant company taking full 
advantage of their cable monopoly, and they seem to be operating without any 
local official public oversight.  Yes, I know I should switch to SBC, but I 
hate changing email addresses & migrating web pages.   Grrrr...

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