[RTC List] Suddenlink woes continue today

[Michael Welch]

My ATT DSL has been running all day (though there are still problems with their new SSL POP servers).

P.S. This is a discussion list, so can we please change things so we automatically respond to the list instead of the individual sender?

G W Bell wrote at 06:27 PM 08/07/2007:
 
>Suddenlink was absent for 6 hours this morning & the response to my phone 
>call to Suddenlink was "there is an outage in your area, but we don't know 
>when it will be repaired."  The 6 PM KIEM news report tonight didn't answer 
>my questions - the Suddenlink rep on the 6 PM news said a fiber optic cable 
>break occurred quite a way upstream from Humboldt.  Does anybody know if SBC 
>DSL was affected by the break?  Or was this a Suddenlink-unique break (eg, 
>on their own property)?  I have yet to get a straight answer from this 
>outfit, and they will not post internet outages on their TV channel 75.  
>They seem to prefer that us suckers (customers) sit on the phone waiting for 
>a service rep to take our call.  It's an aloof, arrogant company taking full 
>advantage of their cable monopoly, and they seem to be operating without any 
>local official public oversight.  Yes, I know I should switch to SBC, but I 
>hate changing email addresses & migrating web pages.   Grrrr...


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Michael Welch, volunteer
Redwood Alliance
PO Box 293
Arcata, CA 95518
707-822-7884
mwelch at redwoodalliance.org
www.redwoodalliance.org