[RTC List] Systems Analyst I job at Humboldt Merchant Services

[Condon, Ann]

Please respond no later than Friday, May 25 to Alan Chook,
achook at fnbaonline.com.

 

 

First National Bank of Arizona &


First National Bank of Nevada 


 

Job Description

 

Position Title:                                         Systems Analyst
I (HMS)

Reports To:                                        Technology Manager

Department:                                     OTG - Information Data
Services

Grade:                                                                H8

FLSA Status:                                                  Non-Exempt

EEO Job Code:                                    Technician

# of Direct Reports:                         0

 

Completed By:         Bob Boynton

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Name                                            Signature
Date

Approved By:              Brian Reed

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Name                                            Signature
Date

Evaluated BY:            Nick Fragnito  

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Name                                            Signature
Date

 

*        Position Description:  

 

Provides assistance and support for the standard PC software used
throughout the organization.  Installs, maintains, troubleshoots and
repairs PC hardware (workstations).

 

Position Responsibilities:     

(List specific duties and assign an overall

% of time for each.  Must total 100%)

 

% of Time

 

n        Provide support on all standard software installed on bank
PC's. Perform (or assist) the installation of new software purchases or
upgrades.

 

  40  %

 

n        Provide support on all PC hardware installed throughout the
bank. Assist or perform moves, adds or changes (MAC's) of all bank PC
hardware. Assist or perform routine hardware maintenance.

 

  40  %

 

n        Update hardware and software policies and procedures.  Update,
create, and maintain accurate work orders in TrackIt.

 

  10  %

 

n        Assist or perform other duties and responsibilities as
assigned. Provide backup support to systems analysts.

  

  10  %

 

 

 100  %

 

 

Qualifications/Requirements:

 

Experience:                 *One (1) year of installation and
troubleshooting of PC hardware and Microsoft Operating Systems on
workstations.  

 

Education:                   *High School Diploma or equivalent

 

Skills:                                * Basic skills in Microsoft
Windows 98, 2000 and XP.  Good analytical skills 

And a demonstrated ability to learn by "on the job training".  Good
problem 

solving skills.  Ability to install, repair and upgrade PC hardware and
software.  

Excellent customer service skills with an emphasis on written and oral 

communication.  Excellent organizational and prioritization skills.  

 

Equipment Operation:  Operates personal computer and peripherals using
bank provided 

software, printer, facsimile machine, copier, scanner and telephone.


 

Working Conditions:      Works indoors with an assigned desk and at
alternate locations with little discomfort from noise, heat, dust or
other causes.  Travels periodically overnight(s) in-state and
out-of-state by automobile or airline.  Requires flexible hours,
including evenings and weekends as necessary.  

 

Physical Requirements:           Requires manual dexterity to operate
machines and move boxes or PC CPU's, monitors or peripherals.  Routinely
bends, lifts and moves boxes and computer related equipment (up to 40
pounds).  Ability to stand for extended periods of time.

 

Disclaimer:       The above information on this job description has been
designed to indicate the general nature and level of work performed by
employees within this classification. It is not intended to contain or
be interpreted as a comprehensive list of all duties, responsibilities
and qualifications required of employees assigned to this job.

 

 

 

Ann Condon
Software Development Manager
Humboldt Merchant Services
PO Box 1479, Eureka CA 95502
707 269-3267 (desk) 707 616-4457 (cell) 707 268-8953 (fax)

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