[RTC List] Outage Coping notes

[Peter Krueger]

Though I would share these coping notes.

Part of our backup/ disaster planning and coping strategy.

1) Back up with multiple backups and store at at  3 physically  
different locations for critical data.

2) We have an AOL account that we use for travel, emergencies and for  
checking websites.  Its lame but usually works for protracted outages.

3)  We have our job/ project management system running on a web  
server out of the area.  It syncs 2x a day to an inhouse server so we  
had access to it during the outage with minor syncing issues for what  
we do.

4) We don't host any of our clients  in the area. All our ecommerce  
clients orders at least got taken during the day and were up and  
running.  ( on their own - only our local clients couldn't connect)   
Great to see all the "orders processed" notifications when the  
electrons started flowing again here.
Actually our 150+ sites are hosted in 3 different locations - and  
they all get backed up too.

5) Stay calm.









On Oct 10, 2007, at 8:08 PM, Michael Welch wrote:

> Also, RTC could develop advice and strategies on how to deal with  
> an outage. For example, how many people are aware that they can use  
> their phone modems with AT&T if the dsl goes out? Does Suddenlink  
> offer free dialup for travelers as well?
>
> Madelin Holtkamp wrote at 08:29 AM 10/10/2007:
>
>> Sean Connor’s e-mail is the perfect sort of addition to the bundle  
>> of surveys that RTC is gathering.  I wish we could survey (maybe  
>> through other media driving folks to a survey site) all the small,  
>> non-tech businesses that were affected by the outage.  I’d like to  
>> hear stories of elders who couldn’t get medicine, children who  
>> lost out on some school activity, small shops that lost sales,  
>> etc.  Everyone knows that tech businesses are affected, but it  
>> would be useful to illustrate how broad the ripple is.
>>
>> Madelin Holtkamp
>> Executive Director
>> RREDC
>> 520 E Street
>> Eureka, CA  95501
>> 707-445-9651
>> 707-445-9652 (fax)
>> www.rredc.com
>
>
> - - - - - - - - - - - -
> Michael Welch, volunteer
> Redwood Alliance
> PO Box 293
> Arcata, CA 95518
> 707-822-7884
> mwelch at redwoodalliance.org
> www.redwoodalliance.org
> _______________________________________________
> List mailing list
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----------------------------
Peter Krueger
Precision Intermedia

http://www.precisionintermedia.com
Phone 707-725-0804
Fax 888-440-3858
Wireless 707-845-2344

Imagine No Limits...

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