[RTC List] [2] AT&T DSL Outage?
Arkley, Rob
RArkley at snsc.com
Fri Oct 12 05:46:22 PDT 2007
Dear All,
This outage was a disaster for SN. We lost a day. The supes are
able to change TPZ zoning in a weekend, yet they do NOTHING on this. I
don't get it.
I hate litigation against big companies/quasi-governmental entities
on novel theories. I seriously doubt if they have any liability.
Can't we get somebody with reason to listen to us and just fix
this? It is a no-brainer. What about just forming a group and doing it
ourselves?
Shirley, what is happening with our consultant? We paid her and
don't have squat to show. Ask for her to complete her job or get our
money back. I will sue her.
vty,
Rob
_____
From: Jonathan Speaker [mailto:jspeaker at streamguys.com]
Sent: Wednesday, October 10, 2007 6:20 AM
To: CrawfordCA at aol.com; list at redwoodtech.org
Subject: RE: [RTC List] [2] AT&T DSL Outage?
Welly welly welly well Chris if you want to get serious, then I would
suggest a lawsuit. I would agree with the googled list and the gripes
that those of us have no other option to do. Take the 500,000 dollars
that was just awarded to the RTC/HAF and hire some lawyers.. havent we
done enough studies?
Sue our area providers for failure to deliver a product and redundancy,
sue for lost revenue - sean makes excellent points- , sue for failure to
provide emergency back up, and sue the companies that keep cutting our
fibre lines with the back hoes, sue caltrans for hiring those
contractors...and sue the county for failure to support a critical
infrastructure and sitting on their collective arses.
we could be the first rural county to sue for access and emergency
connectivity.
how about slapping the county commissioners around or local
representatives, who troll this list, to make them understand fibre is
the same as bridges and roads, seaports and airports...
...otherwise, you can put together another 'write letters to the editor,
call your local reps, and continue this cry of outrage'
As for those that NEED to continue to do business in this situation, the
stop gaps are whats going to keep those of us doing business, doing
business. since we need to keep working regardless of the infrastructure
the county and providers are not providing for us. And get yourself a
generator folks.
if I had a better knowledge of the legal system (which seems to be one
of your core competencies) this is a path I would evaluate, any
attorneys out there?
-jonathan
------
Admittedly, I'm rather a "lurker" on this list . . . . but I am damned
glad that THIS ONE really seems to have everyone's dander up.
99% of my clients are out of the area, so I definitely got hurt today .
. . . but I think one subject that really deserves attention in a big
way that isn't getting it is the inability to process credit/debit card
transactions when this happens.
There are many ramifications here, and they are probably larger than the
loses those of us who depend upon the Internet ( not to mention long
distance phone & cell ) to operate have incurred -- what of all of the
businesses locally who can't do sales because folks can't use their
"electric money"?
For example, how much did Humboldt Merchant Services lose today over
local businesses not being able to process?
How much did big boxes like Target, KMart, & Costco Wholesale lose? Did
Verizon and Sprint lose money because folks couldn't go over their
allotted hours this month or rack up "per use" charges, etc.? Shouldn't
they be interested in throwing some of their weight in on this?
Frankly, my wife and I have become so accustomed to this that we don't
even bother to go to the bank or the grocery store or anywhere else when
this happens. Of course, much of this will be made up for tomorrow, but
how much won't be? For example, we won't be going to the grocery store
tomorrow to buy what we were going to by, because we just dug into the
freeze and the cupboards to find something. Business lost for a grocer
there.
And what about those deadliners out there who meant to pay some bill
online on time today, but couldn't and now got smacked with a late fee?
Those late fees also must trickle out of spending that would contribute
to this economy locally.
Did local "day traders" lose money or fail to make money because they
couldn't trade? Even in a county this size, there must be some losses
here to the local economy.
Any real estate deals didn't close today?
Has anyone on this list lost a prospect or a client because of these
issues? Probably not a major issue here, but every dollar lost here is a
dollar not working for this local economy.
The issues here are MUCH larger than the techie/IT interests of the RTC,
really; they probably concern most of all of the businesses and business
in this area.
As for me, fortunately I run a "virtual" office, and I'm the only one
stuck in these situations, so it's not like my whole business is stopped
because of it . . . . but, even just these 4 days of cut fiber issues
since last Christmas are enough to make me relocate to Portland. I can't
take it any more. I'm sure there are others who are seriously weighing
whether they should hang in there and wait, or relocate to somewhere
with redundancy. In all honestly, this isn't the only reason I'm
relocating ( air faire would be another major issue, as well as
opportunities for my wife who can't find much in the way of that here ),
but this issue has to have folks thinking about whether they really want
to relocate TO here ( as we did several years ago ) or about whether
they want to relocate FROM here ( as we are doing now ). None of this
could be at all good for the local economy.
It saddens me because I came here with an ethic of bringing money INTO
this economy form outside, but now I'm just going to have to take that
to Portland. But before I go, I'm completely on board with any serious
measures to put pressure on ANY of the "powers that be" to rally
absolutely everyone to the cause of getting some redundancy up in here (
and I really think we need to "think outside the box" in terms of
getting folks who aren't as Internet-dependent as we all are to see how
it is affecting them and get them on board with the cause ).
All the best,
-- Sean
_____
From: list-bounces at redwoodtech.org [mailto:list-bounces at redwoodtech.org]
On Behalf Of CrawfordCA at aol.com
Sent: Tuesday, October 09, 2007 2:04 PM
To: list at redwoodtech.org
Subject: Re: [RTC List] [2] AT&T DSL Outage?
The fiber connection was lost today. The airport (where I was flying out
to Baltimore) was issuing hand written boarding passes and luggage
routing slips. Cell phones couldn't reach outside the area and most
lines when I tried to call in from SFO connect to a recording announcing
"technical difficulties." Oddly, one or two lines into the area actually
worked.
Let's use this as a rallying cry to accelerate redundant fiber. This is
NOT an option. Hughstat, satellite, dial-up and other back-ups cannot
sustain the whole community. This is serious stuff. Thank goodness the
airport learned a few manual workarounds this time or else connection to
air traffic and weather would have grounded all flights. Our hospitals,
first responders and a lot more rely on connectivity to operate.
Let's "git 'er done."
Chris Crawford
www.justiceserved.com
``````````````````````````````````
In a message dated 10/9/2007 1:27:38 P.M. Pacific Daylight Time,
jspeaker at streamguys.com writes:
Hughsat is keeping our team working. Strongly suggest it as a
stopgap for
those companies that need to stay up for their clients outside
the area, or
here locally.
-jonathan
-----Original Message-----
From: list-bounces at redwoodtech.org
[mailto:list-bounces at redwoodtech.org] On
Behalf Of Jim Scott
Sent: Tuesday, October 09, 2007 12:11 PM
To: List at redwoodtech.org
Subject: [RTC List] AT&T DSL Outage?
AT&T DSL service has been out in Cutten since approximately 9
a.m.
this morning. I'm using AT&T's backup dialup service to post
this, so POTS
is still working. Anyone else lose DSL this morning?
Jim Scott
_____
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