[RTC List] [2] AT&T DSL Outage?

Fri Oct 12 12:49:23 PDT 2007

Dear Gordon,

I question whether attempting to utilize highways 36 or 299 would be a
good fit to this solution for a secondary fiber path. I for one would
love to see better services come into the Willow Creek area. The Klamath
Trinity area could possible benefit from the fiber if there was a local
drop off point which is a huge question mark. It's likely that the fiber
would run right through the community but not provide any services. My
feeling is that attempting to utilize either of these 2 highways might
also be cost prohibitive and have similar issues that we are currently
experiencing with AT&T's fiber along Highway 101. Highways 36 and 299
have their share of problems. From what I've read in the "Alternate
Middle Mile Fiber Feasibility Study" it will be far less expensive to
take the PG&E right-away out of the county. I hear a lot talk about
installing Wi-Fi and other internet type services around the county. I
think this is great however I feel that a sound infrastructure needs to
be in place as well that can support all of this. If we can get the
infrastructure in place then we have a better opportunity of servicing
the eastern part of Humboldt County via microwave link or other
technology at a later date.

Thank you,

Mark Hodgson

Network Engineer

SN Servicing Corp

  _____  

From: list-bounces at redwoodtech.org [mailto:list-bounces at redwoodtech.org]
On Behalf Of Keri Raphael
Sent: Friday, October 12, 2007 11:38 AM
To: Gordon Soderberg
Cc: Arkley, Rob; list at redwoodtech.org; Fuller, Shirley;
CrawfordCA at aol.com
Subject: Re: [RTC List] [2] AT&T DSL Outage?

As 299 is the main highway east, it has a greater commercial appeal and
potential support.  The fact that there are many households that might
benefit and pay into ISP's would help support this project.  Ideally, a
fiber optic cable would be routed along both corridors.

And I live along 299.

Keri 

Gordon Soderberg <gordonsoderberg at mac.com> wrote:

	The situation in coastal Northern California calls for a second
fiber optic line. The closets is on I - 5. The faster and cheeper way to
get to it is from HWY 36, not HWY 299. 

	Gordon 

	P.S. I'm still clearing lots in New Orleans Lower Ninth Ward.
Check out http://www.bioliberty.net <http://www.bioliberty.net/> . We
started building a demonstration Eco-Village on Bayou Liberty just
outside of Slidell, LA.

	On Oct 12, 2007, at 10:59 AM, Keri Raphael wrote:

	Rob -
	This would certainly be something your clout would enhance.  RTC
has been tooting this horn for quite a while and can only hope that this
last outage will make something happen.  
	There is hi-speed internet in Willow Creek and Weaverville, but
I don't know if it picks up again until Redding.  Sending fiber east
would certainly do well to link many rural communities and provide the
redundancy that we need to support the cable we have here.
	Keri Raphael

	"Arkley, Rob" <RArkley at snsc.com> wrote: 

	Dear All,

	     This outage was a disaster for SN.  We lost a day.  The
supes are able to change TPZ zoning in a weekend, yet they do NOTHING on
this.  I don't get it.

	     I hate litigation against big companies/quasi-governmental
entities on novel theories.  I seriously doubt if they have any
liability.  

	     Can't we get somebody with reason to listen to us and just
fix this?  It is a no-brainer.  What about just forming a group and
doing it ourselves?  

	     Shirley, what is happening with our consultant?  We paid
her and don't have squat to show.  Ask for her to complete her job or
get our money back.  I will sue her.

	                                                       vty,

	                                                       Rob  

  _____  

	From: Jonathan Speaker [mailto:jspeaker at streamguys.com] 
	Sent: Wednesday, October 10, 2007 6:20 AM
	To: CrawfordCA at aol.com; list at redwoodtech.org
	Subject: RE: [RTC List] [2] AT&T DSL Outage?

	Welly welly welly well Chris if you want to get serious, then I
would suggest a lawsuit. I would agree with the googled list and the
gripes that those of us have no other option to do. Take the 500,000
dollars that was just awarded to the RTC/HAF and hire some lawyers..
havent we done enough studies?

	Sue our area providers for failure to deliver a product and
redundancy, sue for lost revenue - sean makes excellent points- , sue
for failure to provide emergency back up, and sue the companies that
keep cutting our fibre lines with the back hoes, sue caltrans for hiring
those contractors...and sue the county for failure to support a critical
infrastructure and sitting on their collective arses. 

	we could be the first rural county to sue for access and
emergency connectivity.

	how about slapping the county commissioners around or local
representatives, who troll this list, to make them understand fibre is
the same as bridges and roads, seaports and airports...

	...otherwise, you can put together another 'write letters to the
editor, call your local reps, and continue this cry of outrage'

	As for those that NEED to continue to do business in this
situation, the stop gaps are whats going to keep those of us doing
business, doing business. since we need to keep working regardless of
the infrastructure the county and providers are not providing for us.
And get yourself a generator folks.

	if I had a better knowledge of the legal system (which seems to
be one of your core competencies) this is a path I would evaluate, any
attorneys out there?

	-jonathan

	------

	Admittedly, I'm rather a "lurker" on this list . . . . but I am
damned glad that THIS ONE really seems to have everyone's dander up.

	99% of my clients are out of the area, so I definitely got hurt
today . . . . but I think one subject that really deserves attention in
a big way that isn't getting it is the inability to process credit/debit
card transactions when this happens.

	There are many ramifications here, and they are probably larger
than the loses those of us who depend upon the Internet ( not to mention
long distance phone & cell ) to operate have incurred -- what of all of
the businesses locally who can't do sales because folks can't use their
"electric money"?

	For example, how much did Humboldt Merchant Services lose today
over local businesses not being able to process? 

	How much did big boxes like Target, KMart, & Costco Wholesale
lose? Did Verizon and Sprint lose money because folks couldn't go over
their allotted hours this month or rack up "per use" charges, etc.?
Shouldn't they be interested in throwing some of their weight in on
this?

	Frankly, my wife and I have become so accustomed to this that we
don't even bother to go to the bank or the grocery store or anywhere
else when this happens. Of course, much of this will be made up for
tomorrow, but how much won't be? For example, we won't be going to the
grocery store tomorrow to buy what we were going to by, because we just
dug into the freeze and the cupboards to find something. Business lost
for a grocer there.

	And what about those deadliners out there who meant to pay some
bill online on time today, but couldn't and now got smacked with a late
fee? Those late fees also must trickle out of spending that would
contribute to this economy locally. 

	Did local "day traders" lose money or fail to make money because
they couldn't trade? Even in a county this size, there must be some
losses here to the local economy.

	Any real estate deals didn't close today?

	Has anyone on this list lost a prospect or a client because of
these issues? Probably not a major issue here, but every dollar lost
here is a dollar not working for this local economy.

	The issues here are MUCH larger than the techie/IT interests of
the RTC, really; they probably concern most of all of the businesses and
business in this area.

	As for me, fortunately I run a "virtual" office, and I'm the
only one stuck in these situations, so it's not like my whole business
is stopped because of it . . . . but, even just these 4 days of cut
fiber issues since last Christmas are enough to make me relocate to
Portland. I can't take it any more. I'm sure there are others who are
seriously weighing whether they should hang in there and wait, or
relocate to somewhere with redundancy. In all honestly, this isn't the
only reason I'm relocating ( air faire would be another major issue, as
well as opportunities for my wife who can't find much in the way of that
here ), but this issue has to have folks thinking about whether they
really want to relocate TO here ( as we did several years ago ) or about
whether they want to relocate FROM here ( as we are doing now ). None of
this could be at all good for the local economy.

	It saddens me because I came here with an ethic of bringing
money INTO this economy form outside, but now I'm just going to have to
take that to Portland. But before I go, I'm completely on board with any
serious measures to put pressure on ANY of the "powers that be" to rally
absolutely everyone to the cause of getting some redundancy up in here (
and I really think we need to "think outside the box" in terms of
getting folks who aren't as Internet-dependent as we all are to see how
it is affecting them and get them on board with the cause ).

	All the best,

	--  Sean

  _____  

	From: list-bounces at redwoodtech.org
[mailto:list-bounces at redwoodtech.org] On Behalf Of CrawfordCA at aol.com
	Sent: Tuesday, October 09, 2007 2:04 PM
	To: list at redwoodtech.org
	Subject: Re: [RTC List] [2] AT&T DSL Outage?

	The fiber connection was lost today. The airport (where I was
flying out to Baltimore) was issuing hand written boarding passes and
luggage routing slips. Cell phones couldn't reach outside the area and
most lines when I tried to call in from SFO connect to a recording
announcing "technical difficulties." Oddly, one or two lines into the
area actually worked.

	Let's use this as a rallying cry to accelerate redundant fiber.
This is NOT an option. Hughstat, satellite, dial-up and other back-ups
cannot sustain the whole community. This is serious stuff. Thank
goodness the airport learned a few manual workarounds this time or else
connection to air traffic and weather would have grounded all flights.
Our hospitals, first responders and a lot more rely on connectivity to
operate.

	Let's "git 'er done."

	Chris Crawford

	www.justiceserved.com <http://www.justiceserved.com/> 

	``````````````````````````````````

	In a message dated 10/9/2007 1:27:38 P.M. Pacific Daylight Time,
jspeaker at streamguys.com writes:

		Hughsat is keeping our team working. Strongly suggest it
as a stopgap for
		those companies that need to stay up for their clients
outside the area, or
		here locally.

		-jonathan 

		-----Original Message-----
		From: list-bounces at redwoodtech.org
[mailto:list-bounces at redwoodtech.org] On
		Behalf Of Jim Scott
		Sent: Tuesday, October 09, 2007 12:11 PM
		To: List at redwoodtech.org
		Subject: [RTC List] AT&T DSL Outage?

		AT&T DSL service has been out in Cutten since
approximately 9 a.m.  
		this morning. I'm using AT&T's backup dialup service to
post this, so POTS
		is still working. Anyone else lose DSL this morning?

		Jim Scott

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