[RTC List] Fwd: Another ATT Problem interfering with legit email

[William Van Hefner]

Dwight,

There is most likely something buried in the AT&T/Yahoo! TOS that says you
are not supposed to use their e-mail services for any type of business
purposes and that there are NO service guarantees when it comes to e-mail.

I am not usually a big AT&T supporter, but I know that providing the type
of support needed for the services you are using is not something that
AT&T can afford to do for the cut-rate, loss-leader rates that they give
on residential and small business DSL accounts.

Trust me, there are plenty of work-arounds for the types of problems you
are describing, but all of them require that you subscribe to an
appropriate level of commercial service with minimum service level
commitments, and you aren't going to get that type of service on an AT&T
DSL account. Unless you are getting a T-1 (or better) from AT&T, you are
never going to get reliable e-mail service, IMHO. There are other ISPs
that offer business-class DSL (or better) service without these headaches.
They can not offer service at the rates that AT&T can though. In the end,
you get what you pay for.

-- 

William Van Hefner
President

Vantek Communications, Inc.
e-mail: podtmaster at humboldtonline.com


> More on the problem that a number of consultants have come across in
> the past few days.  If you have AT&T as your ISP (e.g. sbcglobal.net,
> or pacbell.net) you will want to read this linked URL below.
>
> - Dwight
>
> Begin forwarded message:
>> From: Em Herzstein <m2tech at mac.com>
>> Date: 31 March 2008 14:08:51 PDT
>> To: <consultants network>
>> Subject: Another ATT Problem interfering with legit email
>>
>> ATT is giving independent ISPs a hard time with their mail to ATT
>> domains, blocking legitimate mail to ATT users.
>>
>> A local ISP showed me his detailed documentation of their customers'
>> mail to ATT addresses being blocked by ATT despite repeated efforts
>> and promises to get off of ATT's block list. Ironically, the ISP is
>> getting a Huge amount of spam from ATT domains.
>>
>> http://www.theregister.co.uk/2008/03/24/aggressive_att_spam_filters/
>>
>>
>
> ------------------------
> "Think Different; Work Creative"
> Angels Knoll Enterprises
> Dwight Winegar, ACN, AABA, ACHDS
> Apple Consulting for SOHO, Consumers, Seniors, and Education
> Arcata, CA to Brookings, OR
> dwightw at mac.com  | 707-496-6324 Mobile
> ------------------------
>
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>
>
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