[RTC List] Suddenlink performance the last 5 days

[William Van Hefner]

Just a guess here, as I don't use Suddenlink, but do you have any way of
checking the number of packet errors and/or timeouts? Are some of the
pings never completed at all? A traceroute would probably be a lot more
revealing than a simple ping test.

As for the line about AT&T refusing to sell Suddenlink more capacity,
that's BS. It may have been true before they installed the fiberoptic link
into Humboldt County, but it certainly isn't the case now. Besides, it's
not like you have to go through AT&T directly to buy high-capacity
Internet access, anyway. I highly doubt that Suddenlink even uses AT&T as
their datacomm provider, as they are generally more expensive to get
service from than others. There are dozens of ISPs, CLECs, carriers and
resellers who will be glad to sell you as much capacity as you want around
here. A lot of them will bundle phone service with capacities of a T1 or
higher as well.


William Van Hefner
President

Vantek Communications, Inc.
vantek at humboldtonline.com


On Tue, October 14, 2008 2:08 pm, John Hauser wrote:
> i don't pay attention to ping times but i do have snmpd enabled on my
> home router and graph my network traffic with mrtg through the suddenlink
> connection.
>
> in the past week, i haven't gotten more than about 60% of normal speeds
> and usually less than half of what i normally get. as winter indicated,
> it's been about 3-4 weeks since i've gotten a solid 1280kB/s download
> speed. Another indicator is that off-site backup jobs (data incoming to
> me) that used to take 30-45 minutes in the early hours of the morning have
> been taking at least twice as long as they used to to finish.  So it's not
> just an after school/after dinner/"everybody jumping on the cable 'net at
> the same time" phenomenon like used to occur in the bay area.
>
> On Tue, Oct 14, 2008 at 12:47 PM, Winter Faulk <nox.freak at gmail.com>
> wrote:
>
>
>> Its been about three weeks for me. Mid last week it started to get
>> better.
>>
>> The ping times were really bad after about 4-5pm jump from 40ms to
>> 200-600ms. From what I have heard Suddenlink is having two problems,
>> one AT&T will not sell them any more bandwidth (this is what they have
>> told people on the phone), two they are having problems with some of
>> there hardware (This is from a tech, not form support)
>>
>> On Tue, Oct 14, 2008 at 12:33 PM, robert beckerdite
>> <robert at beckerdite.com> wrote:
>>
>>> Has anyone else seen strange/bad performance from Suddenlink over the
>>>
>> last 5
>>> or so working days? I have two customers that are having real trouble
>>>
>> with
>>> connections and both are connecting through Suddenlink.
>>>
>>> Thanks,
>>>
>>>
>>> Rob Beckerdite
>>>
>>>
>>>
>>>
>>>
>>> ________________________________
>>>
>>>> Date: Tue, 7 Oct 2008 20:49:48 -0700
>>>> From: bob at morsemedia.net
>>>> To: list at redwoodtech.org
>>>> Subject: [RTC List] Thursday's Meeting: EAST!
>>>>
>>>>
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>>
>>
>>
>> --
>> Thank you,
>>
>>
>> +================+
>> Winter Faulk
>> nox.freak at gmail.com http://down-time.com
>> +================+
>>
>>
>> "But I, being poor, have only my dreams;
>> I have spread my dreams under your feet;
>> Tread softly because you tread on my dreams."
>> -William Butler Yeats
>>
>>
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