[RTC List] Suddenlink

[Winter Faulk]

I posted a compliant on getsatisfaction.com
(http://getsatisfaction.com/suddenlink/topics/bad_internet_connection?utm_content=reply_link&utm_medium=email&utm_source=reply_notification#reply_641714)
and got a response back from a suddenlink

"My name is Pete Abel and I'm with Suddenlink. We are working to
address these issues and took steps recently that helped many
customers until the additional capacity we've ordered from our vendor
can be delivered. In the meantime, I'd be happy to escalate your
issues to senior management in your area to see if those issues can be
alleviated. Let me know. Since I don't visit this forum regularly,
please email me at pete-DOT-abel-AT-suddenlink-DOT-com. Thanks."

-Winter

On Sun, Oct 26, 2008 at 9:20 AM, G W Bell <gwbell2003 at hotmail.com> wrote:
> Question:  Isn't there a Suddenlink Rep who is an RTC member?  If so, have
> you tried to go on-line this morning?  Like betweent 6 AM and 9 AM?
>
> I have threatened to switch to SBC several times since Suddenlink took over
> from Cox in this area, but problems in the past seemed to go away.  There
> have been a few problems reported on this list recently, but they didn't
> seem to affect me (either I wasn't trying to go on-line, was out of town,
> whatever..).  I checked DSL Reports once I got on-line this morning and
> Suddenlink's performance record is really pathetic.
>
> Hey, Suddenlink, if you ever bother to check this list, are you going to fix
> the problem?  Or don't you care?  Let us know so I should plan to switch
> provders.
>
> George
>
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-- 
Thank you,

+================+
 Winter Faulk
 nox.freak at gmail.com
 http://down-time.com
+================+

"But I, being poor, have only my dreams;
I have spread my dreams under your feet;
Tread softly because you tread on my dreams."
-William Butler Yeats