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<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Dear All,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Jonathan is correct; this is a county wide
infrastructure issue that has a direct affect on businesses that call <st1:place
w:st="on"><st1:PlaceName w:st="on">Humboldt</st1:PlaceName> <st1:PlaceType
w:st="on">County</st1:PlaceType></st1:place> their home. I think it’s
extremely important that people understand this was much more than Internet
service that was down for nearly 10 hours on Tuesday. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>We not only experienced an internet outage,
we also had 2 – dedicated data T1’s down that are part of our
private network that link us to our other offices outside of the county. We had
2 – dedicated voice T1’s down that provide dedicated voice services
for long distance and our 800 numbers. Our local ISDN PRI and analog services
with SBC/AT&T was nearly worthless as we had no long distance services. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>This was our experience. What about all
the people who where unable to gain access to ATM’s. What was the impact
to retail businesses in Arcata, Eureka, Fortuna, <st1:City w:st="on">Ferndale</st1:City>,
McKinleyville, <st1:place w:st="on">Trinidad</st1:place> and Rio Dell? Most
retail businesses today rely heavily on ATM and credit card transactions as
part of their business. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>We plan to team up with Seth Johannesen of
101Netlink as a stopgap measure to this problem. Seth is working hard to get
his services into the <st1:City w:st="on">Eureka</st1:City> area however he has
yet to get his applications approved with the City of <st1:City w:st="on">Eureka</st1:City>
or <st1:place w:st="on"><st1:PlaceName w:st="on">Humboldt</st1:PlaceName> <st1:PlaceType
w:st="on">County</st1:PlaceType></st1:place>. He feels that he will prevail sometime
soon. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>I support the redundant fiber project that
has been put forward as this is the solution that will fix this issue once and
for all. Tina Nerat and Gregg Foster and others have worked very hard on this
project. Utilizing PG&E right-away to get the fiber over into <st1:place
w:st="on"><st1:PlaceName w:st="on">Sacramento</st1:PlaceName> <st1:PlaceType
w:st="on">Valley</st1:PlaceType></st1:place> is most likely the best solution.
Is it really necessary to continue to study this or is it time to take action? <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Thank you,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Mark Hodgson<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Network Engineer<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>SN Servicing Corp<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
list-bounces@redwoodtech.org [mailto:list-bounces@redwoodtech.org] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Jonathan Speaker<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, October 12, 2007
10:06 AM<br>
<b><span style='font-weight:bold'>To:</span></b> 'Michael Welch'; <st1:PersonName
w:st="on">Arkley, Rob</st1:PersonName>; CrawfordCA@aol.com; list@redwoodtech.org<br>
<b><span style='font-weight:bold'>Cc:</span></b> news@arcataeye.com; <st1:PersonName
w:st="on">Fuller, Shirley</st1:PersonName>; letters@times-standard.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [RTC List] The Rob
& Cherie Arkley Fiberoptic Cable</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>It is the sups job to provide
leadership...any elected officials... and government needs to be involved
because there is not a lot of private monies in a place where there is not much
of an economy. It is an infrastructure issue, if we had the population and
private industry dollars to do this, it would have already been done. the roads
that you ride your bike on benefit private industry, so is the toilet that you
probably need to flush a lot.</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>Jonathan</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Michael
Welch [mailto:mwelch@redwoodalliance.org] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, October 12, 2007
9:33 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Arkley,
Rob</st1:PersonName>; Jonathan Speaker; CrawfordCA@aol.com;
list@redwoodtech.org<br>
<b><span style='font-weight:bold'>Cc:</span></b> <st1:PersonName w:st="on">Fuller,
Shirley</st1:PersonName>; letters@times-standard.com; news@arcataeye.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> The Rob & Cherie
Arkley Fiberoptic Cable</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>It's not the Supes job to do this. This benefits private industry, and
private industry should cover it. <br>
<br>
What a perfect application for your huge amount of wealth. You could even name
it The Arkley Cable.<br>
<br>
<st1:PersonName w:st="on">Arkley, Rob</st1:PersonName> wrote at 05:46 AM 10/12/2007:<br>
<br>
<br>
<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Dear All,<br>
This outage was a disaster for SN. We lost a
day. The supes are able to change TPZ zoning in a weekend, yet they do
NOTHING on this. I don't get it.<br>
I hate litigation against big
companies/quasi-governmental entities on novel theories. I seriously
doubt if they have any liability. <br>
Can't we get somebody with reason to listen to us and
just fix this? It is a no-brainer. What about just forming a group
and doing it ourselves? <br>
Shirley, what is happening with our consultant?
We paid her and don't have squat to show. Ask for her to complete her job
or get our money back. I will sue her.<br>
<br>
vty,<br>
<br>
Rob <o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=3 face=Tahoma><span
style='font-size:12.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
face=Tahoma><span style='font-family:Tahoma'> Jonathan Speaker [<a
href="mailto:jspeaker@streamguys.com" eudora=autourl>
mailto:jspeaker@streamguys.com</a>] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, October 10, 2007
6:20 AM<br>
<b><span style='font-weight:bold'>To:</span></b> CrawfordCA@aol.com;
list@redwoodtech.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [RTC List] [2]
AT&T DSL Outage?<br>
</span></font><br>
Welly welly welly well Chris if you want to get serious, then I would suggest a
lawsuit. I would agree with the googled list and the gripes that those of us
have no other option to do. Take the 500,000 dollars that was just awarded to
the RTC/HAF and hire some lawyers.. havent we done enough studies?<br>
<br>
Sue our area providers for failure to deliver a product and redundancy, sue for
lost revenue - sean makes excellent points- , sue for failure to provide
emergency back up, and sue the companies that keep cutting our fibre lines with
the back hoes, sue caltrans for hiring those contractors...and sue the county
for failure to support a critical infrastructure and sitting on their
collective arses. <br>
<br>
we could be the first rural county to sue for access and emergency connectivity.<br>
<br>
how about slapping the county commissioners around or local representatives,
who troll this list, to make them understand fibre is the same as bridges and
roads, seaports and airports...<br>
<br>
...otherwise, you can put together another 'write letters to the editor, call
your local reps, and continue this cry of outrage'<br>
<br>
As for those that NEED to continue to do business in this situation, the stop
gaps are whats going to keep those of us doing business, doing business. since
we need to keep working regardless of the infrastructure the county and
providers are not providing for us. And get yourself a generator folks.<br>
<br>
if I had a better knowledge of the legal system (which seems to be one of your
core competencies) this is a path I would evaluate, any attorneys out there?<br>
<br>
-jonathan<br>
<br>
------<br>
<br>
Admittedly, I'm rather a "lurker" on this list . . . . but I am
damned glad that THIS ONE really seems to have everyone's dander up.<br>
<br>
99% of my clients are out of the area, so I definitely got hurt today . . . .
but I think one subject that really deserves attention in a big way that isn't
getting it is the inability to process credit/debit card transactions when this
happens.<br>
<br>
There are many ramifications here, and they are probably larger than the loses
those of us who depend upon the Internet ( not to mention long distance phone
& cell ) to operate have incurred -- what of all of the businesses locally
who can't do sales because folks can't use their "electric money"?<br>
<br>
For example, how much did Humboldt Merchant Services lose today over local
businesses not being able to process? <br>
<br>
How much did big boxes like Target, KMart, & Costco Wholesale lose? Did
Verizon and Sprint lose money because folks couldn't go over their allotted
hours this month or rack up "per use" charges, etc.? Shouldn't they
be interested in throwing some of their weight in on this?<br>
<br>
Frankly, my wife and I have become so accustomed to this that we don't even
bother to go to the bank or the grocery store or anywhere else when this
happens. Of course, much of this will be made up for tomorrow, but how much
won't be? For example, we won't be going to the grocery store tomorrow to buy
what we were going to by, because we just dug into the freeze and the cupboards
to find something. Business lost for a grocer there.<br>
<br>
And what about those deadliners out there who meant to pay some bill online on
time today, but couldn't and now got smacked with a late fee? Those late fees
also must trickle out of spending that would contribute to this economy locally.
<br>
<br>
Did local "day traders" lose money or fail to make money because they
couldn't trade? Even in a county this size, there must be some losses here to
the local economy.<br>
<br>
Any real estate deals didn't close today?<br>
<br>
Has anyone on this list lost a prospect or a client because of these issues?
Probably not a major issue here, but every dollar lost here is a dollar not
working for this local economy.<br>
<br>
The issues here are MUCH larger than the techie/IT interests of the RTC,
really; they probably concern most of all of the businesses and business in
this area.<br>
<br>
As for me, fortunately I run a "virtual" office, and I'm the only one
stuck in these situations, so it's not like my whole business is stopped
because of it . . . . but, even just these 4 days of cut fiber issues since
last Christmas are enough to make me relocate to <st1:City w:st="on"><st1:place
w:st="on">Portland</st1:place></st1:City>. I can't take it any more. I'm sure
there are others who are seriously weighing whether they should hang in there
and wait, or relocate to somewhere with redundancy. In all honestly, this isn't
the only reason I'm relocating ( air faire would be another major issue, as
well as opportunities for my wife who can't find much in the way of that here
), but this issue has to have folks thinking about whether they really want to
relocate TO here ( as we did several years ago ) or about whether they want to
relocate FROM here ( as we are doing now ). None of this could be at all good
for the local economy.<br>
<br>
It saddens me because I came here with an ethic of bringing money INTO this
economy form outside, but now I'm just going to have to take that to <st1:City
w:st="on"><st1:place w:st="on">Portland</st1:place></st1:City>. But before I
go, I'm completely on board with any serious measures to put pressure on ANY of
the "powers that be" to rally absolutely everyone to the cause of
getting some redundancy up in here ( and I really think we need to "think
outside the box" in terms of getting folks who aren't as
Internet-dependent as we all are to see how it is affecting them and get them
on board with the cause ).<br>
<br>
All the best,<br>
<br>
-- Sean<br>
<o:p></o:p></p>
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<p class=MsoNormal><b><font size=3 face=Tahoma><span style='font-size:12.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font face=Tahoma><span
style='font-family:Tahoma'> list-bounces@redwoodtech.org [<a
href="mailto:list-bounces@redwoodtech.org" eudora=autourl>
mailto:list-bounces@redwoodtech.org</a>] <b><span style='font-weight:bold'>On
Behalf Of </span></b>CrawfordCA@aol.com<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, October 09, 2007
2:04 PM<br>
<b><span style='font-weight:bold'>To:</span></b> list@redwoodtech.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [RTC List] [2]
AT&T DSL Outage?<br>
</span></font><br>
The fiber connection was lost today. The airport (where I was flying out to <st1:City
w:st="on"><st1:place w:st="on">Baltimore</st1:place></st1:City>) was issuing
hand written boarding passes and luggage routing slips. Cell phones couldn't
reach outside the area and most lines when I tried to call in from SFO connect
to a recording announcing "technical difficulties." Oddly, one or two
lines into the area actually worked.<br>
<br>
Let's use this as a rallying cry to accelerate redundant fiber. This is NOT an
option. Hughstat, satellite, dial-up and other back-ups cannot sustain the
whole community. This is serious stuff. Thank goodness the airport learned a
few manual workarounds this time or else connection to air traffic and weather
would have grounded all flights. Our hospitals, first responders and a lot more
rely on connectivity to operate.<br>
<br>
Let's "git 'er done."<br>
<br>
Chris Crawford<br>
<a href="http://www.justiceserved.com">www.justiceserved.com</a><br>
<br>
<br>
``````````````````````````````````<br>
In a message dated 10/9/2007 1:27:38 P.M. Pacific Daylight Time,
jspeaker@streamguys.com writes: <o:p></o:p></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Hughsat is keeping our team working. Strongly suggest
it as a stopgap for <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>those companies that need to stay up for their clients
outside the area, or <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>here locally. <o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
12.0pt;margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>-jonathan <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>-----Original Message----- <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>From: list-bounces@redwoodtech.org [<a
href="mailto:list-bounces@redwoodtech.org" eudora=autourl>
mailto:list-bounces@redwoodtech.org</a>] On <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Behalf Of Jim Scott <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Sent: Tuesday, October 09, 2007 12:11 PM <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>To: List@redwoodtech.org <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Subject: [RTC List] AT&T DSL Outage? <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>AT&T DSL service has been out in Cutten since
approximately 9 a.m. <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>this morning. I'm using AT&T's backup dialup
service to post this, so POTS <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>is still working. Anyone else lose DSL this morning? <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Jim Scott <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>The above is the opinion of Michael Welch, and not that of his employer
or any organization that he volunteers for. <o:p></o:p></span></font></p>
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